Voices from Hong Kong: How will people live, work and shop in the future?

In the first survey of its kind, CBRE polled more than 20,000 people worldwide —from baby boomers to Gen Z'ers— from June to July of this year to determine how they will live, work and shop in the future, and how this will impact the real estate they use.

This report summarises the findings from the 1,010 Hong Kong-based respondents included in the poll. Cross-generational behaviours were also studied in the survey.

LIVE

• 35% of respondents in Hong Kong intend to move their home in the next two years.
• Of those planning to move, most people prefer buying to renting.
• The pandemic is influencing home-selection criteria, with health and safety now topping the agenda.

WORK

• Most people in Hong Kong prefer hybrid work arrangements but still desire office-based work.
• Better accessibility and a strong wellness offering are seen as key criteria that can encourage more frequent office attendance.

SHOP

• Most Hong Kong shoppers prefer in-store purchases.
• Most local consumers engage in omnichannel purchasing, in line with the Asia Pacific average.
• More Hong Kong consumers would like to see a product in-store before ordering online, higher than the Global and Asia Pacific averages.